Refund Policy for Vehicle DNA Inspect

Vehicle DNA Inspect, operated by JDM Cluster & Stereo Conversion Ltd, is committed to providing accurate and reliable vehicle inspection reports. As our reports are digital products, we follow a clear refund policy in compliance with Paddle’s 14-day minimum refund requirement.

Refund Eligibility

You may request a refund within 14 days of purchase if any of the following apply:

• You did not receive your report via email (after checking spam/junk folders).
• The report is incorrect or incomplete due to an internal error on our part.

Non-Refundable Situations

Refunds are not available once a report has been successfully delivered and verified as accurate. Since all reports are digitally prepared, they cannot be returned or exchanged once provided.

How to Request a Refund

To initiate a refund, please contact us within 14 days at info@vehiclednainspect.co.nz with your order details and reason for the request. Eligible refunds will be processed through the original payment method.

Agreement

By purchasing from our website, you agree to this Refund Policy. Please contact us with any questions before making a purchase.

Last updated: November 2025